Skip To Content

You are here:  Student Help > Student Help Home
Welcome to the myCMU support site for students!  This site contains information related to services available on myCMU. 
PLEASE NOTE: Some links on the left-hand side and other content on this site are only viewable if you are logged in with your myCMU account.
The most frequent problems reported to the helpdesk are fixed by changing your web browser settings to those recommended in the section USING MYCMU. The Google Chrome browser is particularly problematic and not recommended. We highly recommend using Firefox when using myCMU.

myCMU Login

Students login and use their student ID number for their username.  You may obtain your login information by contacting the CMU Technology Helpdesk
Technology Support Site

Find other information about the technology resources available to you!

Technology Requirements for myCMU courses

This page has the minimum and recommended technology requirements for successfully taking classes using the myCMU learning management system. If your computing system does not meet these requirements you may have to get access to a system that does (a friend or public library etc) or make prior arrangements with your instructor for alternative ways of dealing with incompatible assignments.

CMU Technology Support Web Site
Information and links to all CMU technology related items.
Technology Services Staff
Meet Our Staff
Email On Your Mobile Device
View our policy and information about how to sync your mobile device(s) to your Eagle Mail.
Email On Your Mobile Device(s)
CMU Eagle Mail

If you have an "Eagle account" with an email address, this link will take you to the O365 Outlook mail webpage. If you are using a personal email account (@ Gmail, Yahoo, AOL etc.) this will not apply to you.

Change Eagle Mail Password

Follow the prompts on this link if you need to change your CMU Eagle mail password. This applies only to those with email addresses. This odes NOT change your myCMU password.

Request Assistance
Can't find the answer you need?
Contact the Technology Helpdesk
Remote Desktop Assistance
Use only if you are already talking 'live' with a CMU support technician. 
Adobe Acrobat Reader is required to view and print PDF files.