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Week 6: Post 1 There are 2 replies:
Lizbeth Lou Redd Students Author: Lizbeth Lou Redd, Email: lizredd22@gmail.com   Show MyInfo popup for Lizbeth Lou Redd
Week 6: Post 1 Original post: Tue 2/23/2016 at 7:28 PM

I absolutely hate being shortchanged anywhere! If this happens, the manager should ask about the time it happened. That way he/she can determine who was working the register at that time. The manager should pull the sales record for the day and count the drawer to see if there is the correct amount of change. The manager should be able to determine if the customer was shortchanged. However, if the drawer is off, it doesn’t necessarily mean that particular customer was shortchanged. If you are going to claim that you are shortchanged, then you need to come forward when you get your money back from the cashier. I always count my change when it is returned to me just to make sure.

I have seen a lot of cashiers who set the cash to the side when they are counting a customer’s change just so they know exactly the amount the customer gave them before giving them their change.

Harley Nicole Wooldridge Students Author: Harley Nicole Wooldridge, Email: harhar13@hotmail.com   Show MyInfo popup for Harley Nicole Wooldridge
Re: Week 6: Post 1 Posted: Tue 2/23/2016 at 7:42 PM, in reply to Lizbeth Lou Redd

You are exactly right. The register should be checked by a manager and the funds should be accounted for. It is the customers responsibility to double check the cashier when the change is given to make sure that they were not shortchanged.

Gretchen Kristine Winchester Students Author: Gretchen Kristine Winchester, Email: gkwinchester04@gmail.com   Show MyInfo popup for Gretchen Kristine Winchester
Re: Week 6: Post 1 Posted: Sat 2/27/2016 at 10:23 AM, in reply to Lizbeth Lou Redd

I have a family member that worked for the post office and she would set the cash on top of the drawer, get the customer their change, and when they were satisfied and walking away she would then place it in the drawer. It was a very fast paced job at times and they dealt with large bills and coins all the time so she found it to be the most effective if a customer believed that they handled over a larger bill to pay with, she could just show them their original amount.